The business need
Cisco IT needed a more secure way to manage password challenges across 130,000+ users in order to mitigate potential security risks and improve employee experience.
Challenge
Passwords present a security risk, despite evolving authentication methods. As a result, Cisco began a shift towards a passwordless approach.
- Passwords are easy targets and prone to phishing, causing user frustration and increased IT help desk tickets.
- Cisco IT struggled to manage and enforce good password hygiene across a workforce of 130,000+.
- With existing MFA protocols, passwords remained the biggest vulnerability, risking business, customer data, and innovation.
Solution
Cisco IT implemented Duo Passwordless, a user-friendly, zero trust solution to improve both security and user experience. It uses passkeys and platform authenticators, biometrics, and security keys from access devices to secure application access without passwords.
- Duo Passwordless provides frictionless access with strong MFA, enabling secure access to apps and visibility into devices.
