Overview
Cisco Customer Success Manager (820-605 CSM) is a 90-minute exam that tests a candidate's knowledge and skills to develop and integrate solutions, identify adoption barriers and actions to remove them, implement adoption frameworks and interpret customer usage data while leading customers to renewals and cultivating new sales opportunities through the entire customer lifecycle.
Languages
English
Duration
90 minutes
Price
$US250, or use Cisco Learning Credits
Certifications
Prepare for your exam
Choose training options that work for you—learn the way you want, when you want.
Cisco U. learning path
Follow a guided Learning Path designed for your certification success. Pre- and post-assessments help you skip what you know and focus on what you need to learn.
Instructor-led training
Join lively classroom-style learning and discussions, online or in person, that are led by Cisco and our Learning Partners.